Refund policy is applicable when:
- You got the damage goods and all things has been done as per return/damage policy but do not want new order then we will refund money according to receive claim from insurance company.
- You do not like the products in that condition you have to send returned the product to Online Indian Furniture with the same condition. You are also responsible to pay for the return shipping charges for the product to be returned to the Online Indian Furniture. All items must be returned unused, in re-saleable and original condition. Items also must be returned in original packing and care taken with re-packing to avoid damage during transit. Please note that we cannot accept returned items if seen any damage. You should expect to receive your refund once we have received your returned items, depending on the transit time to receive your return from the shipper (1-10 business days), the time it takes us to process your refund (5-7 business days). We will notify you by email to confirm that we have processed your refund.
- Special Exclusions to Change of Mind Policy Please choose carefully as we do not offer a change of mind refund or exchange as follows: Sale Items as Special Promotions: Products that have been discounted as part of a Sale as Promotion are non-returnable, these items are final-sale with prices as marked. If the item you have purchased is a Custom Made to Order. You can not return these items once an order has been placed as these items have been especially ordered for you.
- Rather than above, we also welcome to solve any matter at mutual level.
Online Indian Furniture