Procedure after placing the order
After placing the order every customer want to know what would be next step and how he/she will get the goods. Online Indian Furniture here mentions full details that what would be next after placing the order.
After placing the order you will get auto generated email with the details of your order from Online Indian Furniture that your order has been received.
**Customer must do: customer must read this email and check delivery address and other details too.
**Customer must read Terms & Condition of Online Indian Furniture.
For any correction in order customer must reply the email within 12 hours.
Now the next step your order move forward to the process and you will get auto generated email from Online Indian Furniture that your order is under process.
Next if your order is custom built then you will get some images of the finished products before shipping of what you ordered.
**Customer must see these images and send confirmations within 24 hours that it is ok and ship these products. After getting confirmation from your side we will ship the goods. After shipping the products and customer after receiving the goods tell us that it is not ok then Online Indian Furniture will not be liable at all because we will send products to you after getting your confirmation on images. If you have any query on product images then you must update us within 24 hours, if we do not get reply within 24 hours then it would be mark that it is ok and goods will be shipped.
After getting the confirmation from customer side Online Indian Furniture ship the goods. You will get auto generated email from Online Indian Furniture that your order has been shipped. You will also get email from Online Indian Furniture with the details of tracking number and tracking website, so that you can track your shipment and check the status.
**Note: Online Indian Furniture will ship your products by best Air Freight Company like Fedex, TNT, UPS or DHL etc. As per your country & these air freight company rules & regulation they will ask to you for document formalities and other relevant details for custom clearance which customer must provide to the air freight company. If customer will not provide these details to the air freight company and anything happens then Online Indian Furniture will not be liable for that. If Air Freight Company asks you details regarding the shipper then you can ask us.
After getting the confirmation from Air Freight Company that the goods have been delivered, you will get an auto-generated email from Online Indian Furniture that your order has been completed.
In the last you will get email from us to know about the review of the products. You will get a link to post your review on our website about the product quality, service and your experience with Online Indian Furniture.