At Online Indian Furniture (www.onlineindianfurniture.in), we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with our website, whether by browsing, making a purchase, or contacting us. By using our services, you agree to the practices described in this policy.

When you visit our website, we may collect both personal and non-personal information. Personal information may include your name, email address, phone number, billing and shipping address, GST number, and payment details (note that we do not store any payment card information, as all transactions are processed securely through third-party payment gateways). If you are a B2B buyer, we may also collect your company name and business contact details. Non-personal data such as your IP address, browser type, device information, and usage patterns (like time spent on pages and referral sources) may be collected automatically through cookies and analytics tools.

We use your information to fulfill orders, process transactions, respond to inquiries, offer customer support, and improve your overall experience on our website. Additionally, we may use your data to send important updates, order confirmations, and occasional promotional messages—but only if you’ve opted in to receive such communications. Non-personal data helps us understand visitor behavior and enhance website performance.

Cookies and similar tracking technologies help us remember your preferences and deliver a more personalized browsing experience. These tools also allow us to analyze traffic, improve functionality, and retarget relevant ads on platforms like Google and Facebook. If you prefer, you can disable cookies in your browser settings, although some features of the site may not function properly as a result.

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers such as payment gateways, logistics partners, and email service platforms, strictly for the purpose of fulfilling your orders and improving our services. We may also disclose information if required by law or to protect our legal rights.

Your security is important to us. Our website uses SSL encryption to protect data transmission, and we follow industry best practices to prevent unauthorized access. We conduct regular security checks and limit internal access to personal data. That said, please be aware that no online transmission or storage system can be guaranteed 100% secure.

You have the right to access, update, or correct your personal data. You may also request to withdraw your consent for marketing communication or ask us to delete your data, subject to our legal obligations. To exercise any of these rights, you can contact us directly at info@onlineindianfurniture.in.

We retain your data only as long as necessary to fulfill the purposes outlined in this policy—such as completing orders, complying with legal requirements, or resolving any disputes. Once this data is no longer required, it is securely deleted.

Please note that our website may contain links to external websites. These sites have their own privacy policies and practices, and we are not responsible for how they collect or use your data. We recommend reviewing their privacy policies when you visit them.

Our services are not intended for users under the age of 18. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected data from a minor, we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any revisions will be posted on this page with the new effective date clearly indicated. We encourage you to review this policy periodically.

If you have any questions or concerns about our Privacy Policy or how your data is being used, please feel free to contact us.